12 Oustanding Re-Engagement Email Examples That Bring Back Customers

Reading Time: 8 mins

In this particular day and also age, marketing professionals are battling an uphill struggle to record the focus of their target markets. With the quantity of web content being taken in every day blowing up significantly, it’s no surprise that virtually fifty percent of customers make an aware initiative not to involve with e-mail.

While it might not seem like a large bargain originally, the a lot more your fans quit involving with your e-mails, the greater the danger of injuring your online reputation as a sender.

And think me, you don’t intend to deal with a difficult bounce e-mail issue. Then what do you do to respond to a possible e-mail project calamity?

A re-engagement e-mail project, obviously!

1. What is a Re-Engagement Email?

Re-interaction is an effective device that marketing professionals can utilize to reactivate non-active customers. Email re-engagement projects can assist a brand name reclaim shed interaction from old clients, triggering them with an item deal or a contact us to activity. These e-mails have actually confirmed effective in restoring customers. 45% of customers read subsequent emails from a brand name.

For years, taking as numerous e-mails as feasible was thought about a significant success. Building a strong e-mail checklist has actually been a leading concern for most of business. But 2 points occurred in the process:

  • Many e-mail visitors were contributed to numerous listings, therefore obtaining lots of advertising e-mails.
  • The CAN-SPAM Act and also particularly GDPR have actually hidden anybody’s possibilities to gather an endless quantity of e-mails, in order to secure clients’ personal privacy.

On typical, regarding 25% of your subscribers depreciate each year. One great way to re-engage e-mail customers is to offer them a “hook” – be it a suggestion of a bargain, or a “wake up” e-mail. On top of it, you can maximize each re-engagement e-mail to request information updates.

2. Re-Engagement Email Examples

Here, we evaluate a couple of instances of re-engagement e-mails and also demonstrate how they get hold of the focus of their receivers and also advertise a solid phone call to activity.

Example 1: Virgin (Virgin Trains)

Subject line: All Seat Sales Cancelled Forever
Source: Pinterest


The leading red shade in the e-mail offers its objective – to instantly record the focus. We require to state 3 vital points that make this re-engage e-mail method amazing:

  • Color gamma of the switches: Usually, white is thought about “pure” while darker grey is related to “not so good”. Also, the Yes switch has much better comparison with the primary.
  • No adverse language. Apart from “No” and also “Remove,” every various other word declares.
  • Rule of thirds. The very first component of the e-mail includes the Yes/No predicament, the 2nd component reveals the affordable benefits, and also the 3rd is social networks existence.

Example 2: GoPro

Subject line: Still aboard?
Source: Pinterest

re engagement email Go Pro

The 2nd re-engagement e-mail is concentrated on the needs of energetic individuals. It is mainly interested in those that can make use of tough and also water resistant cams, such as those made by GoPro.

There are 3 essential draws from that e-mail:

  • The subject line includes a word play here.
  • The shades of the Yes/No switches match the brand name shades.
  • The names of the Yes/No switches match the target market (energetic individuals).

Example 3: Carter’s

Subject line: OPEN ME – don’t lose out!
Source: Pinterest

re engagement email example Carter's

In this e-mail, Carter’s has actually incorporated 2 influential aspects to raise the clickthrough price:

  • They have actually supplied an added monetary reward for clients to buy products (25% off for orders over 50 extra pounds).
  • Carter’s made it feasible for customers to acquire both on-line and also from the physical shop, therefore offering customers no alternative to reject.

Example 4: Paul Mitchell

Subject line: We Hate Goodbyes
Source: Pinterest

re engagement email example - Paul Mitchell

Paul Mitchell’s re-engagement e-mail is the excellent instance of a brand name striving to bring clients back right into the layer. The initial style, simpleness, and also idea include an engaging message that will certainly assist this project prosper.

  • The long face is constructed from brand name items. Clients could identify something they’ve gotten in the past.
  • The very same long face unconsciously brings feelings (primarily compassion), making visitors much less severe in their decision-making procedure.
  • The re-engagement e-mail stays clear of the “No” alternative, leaving the visitor with the chance to either maintain obtaining e-mails or overlook them and also carry on.

Example 5: Urban Outfitters

Source: Pinterest

re engagement email example - Urban Outfitters

The most re-engaging e-mails are amusing, prompt, and also appropriate to their visitors. This project is every one of those points and also even more. The style is superb, however it can’t contrast to the idea, which goes over, to state the least.

  • The brand name truly values imagination and also initial ideas
  • “~BFF~” (or Best Friend Forever) is a phrase utilized by a more youthful target market and also the objective is to obtain closer to millennials that are more than likely most of clients.

Example 6: Moe’s Southwest Grill

Subject line: Just monitoring in…
Source: Impact Pulse

re engagement email example - Moe’s Southwest Grill

Moe’s Southwest Grill placements itself as an informal and also enjoyable dining establishment for a budget-friendly rate. This instance from them is no various, as they inform you that they miss you and also remain to welcome you back with a pleasant method. Their re-engagement e-mail beams at numerous points:

  • It makes use of GIFs.
  • The message “checking on ya” is a language your pals would certainly utilize, which shuts the range in between brand name and also client.
  • The CTA switch “Order Now” is well-positioned, so it produces some type of an impulse to acquire.

Example 7: Talking Shrimp

Subject line: Are we over…
Source: Laura Belgray

re engagement email example - Talking Shrimp

Unlike numerous various other e-mails, this set doesn’t consist of pictures. It resembles a normal e-mail sent out by a pal or a company. We can describe a couple of points below:

  • The message is fairly individual and also pleasant.
  • The message is amusing.
  • A recommendation to the film “Friends with benefits” shows up below, with the included word “inbox.” Quite initial, eh?

Example 8: Dropbox

Subject line: 21 factors to provide Dropbox Paper an additional shot

re engagement email example Dropbox - Dropbox

Instead of concentrating on exactly how to restore clients, Dropbox determined to burn out the brand-new functions the customer might have missed out on.

  • The re-engagement e-mail reveals numerous themes, and also the CTA switch asks visitors indirectly to proceed analysis.
  • There is some business information on the leading and also an added phone call to activity switch.


Example 9: ConnectedIn

Subject line: Caleb, see what’s brand-new on ConnectedIn
Source: Send Pulse

re engagement email example - LinkedIn

ConnectedIn sends re-engagement e-mails to individuals that haven’t lately utilized the system. The e-mail duplicate is clear and also succinct however likewise individual and also pleasant. It’s a super-simple e-mail that allows the recipient understand why they need to proceed making use of ConnectedIn and also where they can most likely to find out more.

  • The duplicate gets along yet specialist.
  • Design is contemporary however simple.
  • The e-mail reveals the standout functions of the business with activities, i.e., “Find me a job.”

Example 10: Grammarly

Source: Automizy

re engagement email example - Grammarly

The last of our checklist is the widely known online editor Grammarly. They create initial suggestions:

  • “Wrinkle in Time” badge.
  • “GO” switch. Probably the easiest message, yet – really effective.


Example 11: Digital Trends

Subject line: 10% Off, Just Because We Miss You
Source: Pinterest

re engagement email example - Digital Trends

This e-mail advertising project by Digital Trends utilized appealing visuals and also an appealing subject line to restore clients. This e-mail has actually every little thing required for success:

  • A smooth style that browses towards the CTA switch.
  • An e-mail body includes numerous classifications which might get hold of the focus of the client.
  • A mix of discount rate and also “Miss You” component, sets off feelings.

Example 12: Saturday.com

Subject line: Wait. Where’d you go?
Source: Pinterest

re engagement email example - Saturday.com

When an e-mail author enters the “Promotions” tab in Gmail, just a hail storm Mary action can maintain them far from a large loss of service. Saturday.com’s advertising division fasted to determine that. Their e-mail project gets on factor.

  • They are straightforward with the visitor, talk no fluff, and also are straight to the factor.
  • The subject line is tough to avoid and also prompts the visitor to open up the e-mail.


3. How to Create An Engagement Email?

Crafting an e-mail that will properly involve a shed client is not a simple job. You require to inform the recipient why they need to appreciate your business once again. You intend to see to it that you are dealing with what is crucial to them. By seeing to it that you are discussing their objectives, you are more probable to motivate them to act.


3.1. Stick to the business worths

While a re-engagement e-mail need to still maintain your brand name worths, it ought to likewise be customized to the person. Your clients require to understand why they need to trust you once again, and also a short description of why your product and services can assist them will certainly go a lengthy method to making that take place. In 5 words, you can win or shed a consumer permanently, so make those words matter!

3.2. Be initial

Unique e-mails obtain even more interaction. Steal a couple of methods from e-mail marketing professionals and also obtain innovative. In basic, leave your convenience area and also do something that you would certainly be happy to inform a pal around. An initial e-mail will certainly obtain individuals’s focus, while a specialist reword might obtain shed in the stream of ads.

3.3. Design issues

The style of an e-mail matters as long as the web content. There are numerous elements to think about, from shades to the comparison in between the history and also the CTA switch. The mix of these aspects figures out exactly how a message is gotten by a viewers. An aesthetically pleasing e-mail will certainly constantly gain an undesirable one.

3.4. Re-interaction e-mail subject lines

If you desire your clients to open your email, after that you require to pay close regard to your subject line. Your subject line is the impression, and also if it doesn’t stand out, also the very best web content will certainly be disregarded.


4. Types of Subject Lines

Depending on the objective, there are numerous kinds of subject lines for every re-engagement e-mail, however the adhering to are one of the most usual when attempting to create clicks:

  • We Miss You Email
  • Good-Bye Email
  • Last Chance Email
  • Abandoned Shopping Cart Email
  • Latest Offers


It is critical to split clients prior to preparing the e-mail projects, as it will certainly be a careless transfer to place customers with deserted carts and also non-active customers in the very same classification.


5. Conclusion

Re-interaction e-mail projects are a cutting-edge, data-driven e-mail method that business can utilize to recover miserable clients. By using numerous methods, you can swiftly determine that a number of those individuals can in fact be customers if you simply reveal them that you’re paying attention. They could have left since the website was as well sluggish or they were having difficulty discovering what they were looking for.



A re-engagement e-mail project requires to be customized to your business’s worths. In enhancement to this, you require to recognize your target market and also the product and services you need to supply. Mailbakery has actually understood the art of coding excellent layouts which can be incorporated within numerous systems (Mailchimp, Campaign Monitor, to name a few), and also can be the primary step to success.


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